The main challenge of the project was to ensure a smooth communication between business owner and the customers.
We developed a real time chatting with possibility to attach documents, have a delivery status updates, assigning tasks to agents to respond to customers, pre-formatted messaged, customer communication based on location.
ReviewRamp's smart technology allows businesses to effectively communicate with their customers via text message and ensure a higher level of customer relations management.
Businesses are able to connect their social accounts to ReviewRamp and get all the reviews and messages on a slingle platform and have highly organized threads of communication
Keywords, Bulk Massages and Templates
The system is able to detect keywords in the reviews and messages and send bulk automatic responses to the business customers as well as use pre-built templates.
Web App Development
Mobile App Development
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